Hamburg City Pass
What’s the Hamburg City Pass?
With the Hamburg City Pass by the company Turbopass you get free admission to numerous sights and museums as well as free harbour tours and city walks. The Hop-on Hop-off buses (“The red double-decker buses”) are also included in this city pass. In addition, the Hamburg City Pass grants up to 50% discount on further city walks, experiences, shops and restaurants.
With the Turbopass you can visit so many attractions free of charge and benefit from discounts that you can save a lot of money compared to buying individual tickets. The Hamburg City Pass is one of the best city passes we have introduced on our site so far. With hardly any other pass you can save so much money on sightseeing.
In addition to the free sights you can also book unlimited use of public transport with your city pass. With that ticket, you can travel free of charge on subways, suburban trains, buses and port ferries of the HVV (Hamburger Verkehrsverbund).
The Hamburg City Pass is very flexible: you can decide how long it is valid: 1, 2, 3, 4, 5, 6 or 7 consecutive calendar days. After ordering you will receive your ticket by e-mail. You can then use it on your smartphone or print it out (the ticket with the local transport option must always be printed).
The e-mail package also includes a digital travel guide, which you can use to prepare for your city trip. The guide contains all important information about the included attractions, city tours and sightseeing tours.
Benefits of the Hamburg City Pass
- Visit 30 attractions free of charge
- Up to 50% discount on tours, shops etc.
- Optional: Free local transport with HVV
- Valid up to 7 days from first use
- Download ticket to your phone
- Incl. Hamburg travel guide
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How Much Does the Hamburg Pass Cost?
The following table gives an overview of the prices :
What’s Included in the Hamburg Turbopass?
The following table shows all attractions included in the Hamburg City Pass.
Last updated: 03/2020Hamburg City Passes UK - Turbopass
The prices listed are online prices, as they are often cheaper than at the box office. The table always shows the cheapest prices, but the amount of the entrance fee depends partly on the time of the visit. For example, the Hamburg Dungeon costs up to €25.50 if one buys a ticket at short notice and a visit to the PANIK CITY tour costs up to €29.50 on popular days and times.
Our Assessment of the Included Attractions
The Turbopass Hamburg includes almost all the top attractions of the Hanseatic city. Only the extremely popular Miniature Wonderland is missing in the scope of services. For this you would have to buy a single ticket. Unfortunately, since 2020 the Turbopass is also no longer valid for the PANIK CITY Tour (the Udo Lindenberg Multimedia Experience). You only get a discount of 20%, but no free admission.
There are also a few restrictions that you should be aware of when buying the Turbo Pass. For example, the company claims on its own website that you’ll get fast admission to some attractions, but this is only partially true. The preferred admission is only valid for two attractions: the Hamburg Dungeon and the Panoptikum Wax Museum. For all other attractions you have to queue at the box office with your city pass to get free admission. In high season this can sometimes lead to waiting times.
Furthermore, you cannot take part in all walking tours, but you have to choose between the Elb Philharmonic Tour and one of the two Kiez tours. Holders of the 1-day Turbo Pass must also choose between one of the tours and the hop-on hop-off bus ride. You can only use both if your Turbopass is valid for two days or longer.
In Some Cases Reservations Are Necessary
Reservations are necessary especially for the walking tours. You must make these yourself at least 24 hours before the desired participation. You will find the contact information in the digital booklet that you will receive with your purchase. As the tours are very popular, it may even be necessary to book them a few days in advance. Therefore, it is recommended that you purchase your Turbopass several days before your trip and start planning your trip. Reservations are mandatory for the Kiez-Tours, the Elb Philharmonic Tour, the Black Light District and the Holsten Brewery Tour.
What Does the Local Transport Option Include?
With the optional local transport tickets you can use public transport in Hamburg as long as your city pass is valid (the ticket is valid until 6 a.m. of the following day). This includes suburban trains, underground trains, buses as well as express buses and harbour ferries (trams do not exist in Hamburg). The ticket is valid for tariff zones A and B, which cover large parts of Hamburg. You can reach all sights included in the Turbo Pass.
The ticket also allows you to get from Hamburg airport to the city centre. The S-Bahn line S1 covers the distance in about 25 minutes. If you want to travel outside the city area AB, you can buy a connecting ticket.
For the local transport option, adults pay between €4.28 and €7.00 extra per day, depending on the duration of the Turbopass. A day ticket in the AB tariff zone costs €6.60 if you do not use public transport until 9 a.m. A full-day ticket, on the other hand, costs €7.90. However, both tickets do not include the express buses. There is a surcharge of €2.30 per day for these. A weekly ticket costs €29.20 or €43.40 with express buses. With the Turbopass, the surcharge for seven days of local transport is only €30.00.
This means that in most cases you travel cheaper with the Turbopass local transport option than with daily or weekly tickets. Especially if you consider that with the Turbopass ticket you can travel all day (not only from 9 am) and use the express buses. Moreover, you don’t have to buy new tickets every day at the ticket machines, but print your ticket out once. That’s why the local transport option of the Turbopass is both inexpensive and flexible and convenient.
The situation is a little more complicated if you are travelling with children. The Turbopass for children is valid for 3 to 14 year olds. However, children up to and including 5 years of age always travel free of charge on the HVV. You do not need to book a local transport option for them, but you cannot un-select the option for individual family members in the booking process.
Validity of the Hamburg City Pass
If you only book the Hamburg City Pass without the local transport option, you have 12 months after the purchase to use the pass for the first time. As soon as you have it scanned at the first attraction, it will be activated and the time will start to expire. From this point on, the city pass is valid for 1, 2, 3, 4, 5, 6 or 7 consecutive calendar days.
As these are not 24-hour units but calendar days, you should start your sightseeing in the early morning to make the most of the first day. This is especially true for short runs of only one or two days.
The Hamburg City Pass with local transport option is slightly less flexible. It is valid from the day you specify when you purchase it. So you should already know exactly when you will arrive in Hamburg or on which day you want to start sightseeing and using public transport.
Is the Hamburg Turbopass Worth it?
This city pass is worthwhile if you want to do a lot of sightseeing in Hamburg and it is all the more worthwhile the longer the city pass is valid. The 3-day pass is only €10.00 more expensive than the 2-day pass and each additional day costs only €10.00 more. This extra charge is already recouped with one or two additional attractions. How much you can save with the pass depends on its duration and how much sightseeing you want to do.
Using the example of the 3-day pass, we would like to show how quickly the pass pays off. The 3-day pass costs €65.90 (without local transport). Within three days you could, for example, take advantage of the following offers:
- Hop-on Hop-off bus: €18.50
- St Michaelis Tower (“Michel”): €6.00
- International Maritime Museum: €13.00
- Kiez-Tour (in the evening): €25.00
- Walking Tour of the Speicherstadt (50%): €12.50
- Original Harbour Tour: €18.00
- Rickmer Rickmer’s Museum Freighter: €6.00
- St Nikolai Observation Tower: €5.00
- Hamburg Dungeon: €20.40
- Alster Lake Cruise: €15.00
- Cape San Diego: €7.00
- Hamburger Kunsthalle (Art Gallery): €14.00
These attractions cost €160.40 if you buy single tickets for them.
With the 3-day Turbo Pass you save €94.50 if you visit four attractions each day. Since most of the attractions in Hamburg are close together, you can walk from one attraction to another or take the bus for a few stops.
Therefore it is possible to take advantage of all these offers without any problems. If you want to get even more value out of it, you can go a little further with clever planning. But even if you want to take it easy and make do with two or three attractions per day, the Turbo Pass will definitely save you money.
Is the Local Transport Option Worthwhile?
The local transport option is almost always worthwhile if you want to use public transport several times a day. With a city pass, you can use all forms of transport without having to think or buy more tickets.
Only if you know that you won’t be using public transport several times a day, the public transport option is not worthwhile. If your hotel is located near the Landungsbrücken, where most of the attractions are located, you can walk a lot of the way and don’t have to rely on public transportation.
When Isn’t the Hamburg Pass Worth it?
The Turbo Pass is not worthwhile if you hardly want to do any sightseeing or if you prefer to see Hamburg from the outside without visiting the inside of most attractions.
The 1-day and 2-day passes are less worthwhile than the longer running passes. In order to recoup the purchase price of the 1-day pass (€38.90) and save some money on top of that, you have to plan your day well and especially choose the more expensive attractions. If you are only interested in cheap attractions such as some museums, the museum ships or the “Michel”, which only cost a few euros when purchased individually, the city pass is not worthwhile for you.
Where Can You Get The Hamburg City Pass?
You can get the Hamburg Turbopass on the official website turbopass.com. When purchasing the pass you decide how long your city pass should be valid, whether you want the local transport option and how many passes you need. Immediately after the purchase you will receive the Turbopass and the digital manual by e-mail.
You then have 12 months to use the city pass for the first time by showing the pass at an attraction on your smartphone. However, if you choose the public transport option, the city pass is valid from the day you chose when purchasing the pass. You will also need to print your ticket to use it on public transport.
If you are already in Hamburg or don’t want to use your ticket on your smartphone, you can also buy the city pass in Hamburg, for example at the Turbopass office in Fuhlsbüttler Straße, at the airport in the Hamburg Welcome Center, at the central station or at the port of Hamburg. You can find all sales points here.
FAQ About the Hamburg Pass
Can I visit the attractions more than once?
No, each attraction can only be visited once with the Hamburg Turbopass. Your ticket will be electronically validated upon admission.
How long is the Hamburg City Pass valid?
After you have purchased the Hamburg Turbopass online, you can activate it at any time within 12 months. Only if you book the local transport option, the Turbopass is valid from the day you specify when you buy it. From then on, it is valid for 1, 2, 3, 4, 5, 6 or 7 consecutive calendar days – depending on which option you bought.
Can I freely choose the visiting hours?
Basically, yes. However, you should note that many museums in Hamburg are closed on Mondays. Due to major events in the city, other attractions may also close or be cancelled at short notice.
In addition, for some offers (especially city tours) you will have to reserve a date on your own.
Do I need a ticket for my children?
The Hamburg City Pass is also available for children between the ages of 3 and 14 and for young people between the ages of 15 and 17. They pay a reduced price.
Who can I contact if I have questions?
The company Turbopass offers a very good support. The customer service is available from Monday to Friday from 9 a.m. to 6 p.m. by telephone on +49 40 87 88 098 50.
Can I cancel my purchase?
The local transport option of the Turbopass is valid for Hamburg’s public transport in the tariff zones A + B. This includes the underground, suburban railway, buses and express buses as well as ferries. From the airport you can take the S1 to the city with your ticket.
Alternatives to the Hamburg City Pass
An alternative to the Turbopass is the Hamburg Card. However, you cannot use it to visit any attractions for free. Instead, the Hamburg Card gives you discounts and benefits on more than 150 offers: City and harbour tours, museums and sights, musicals, theatre etc.
Furthermore, with the Hamburg Card you can use all HVV public transport free of charge. By the way, the card is also valid for groups of up to 5 people. The group ticket is worthwhile even if two or more people are travelling together.
A Hamburg Card for two to five people costs only €18.50 for one day and €76.50 for five days – that’s the longest term.
The Hamburg Card at a Glance
- Free use of public transport
- Discount on 150+ attractions, tours & co.
- Valid for 1, 2, 3, 4 or 5 days from activation
- Available as single or group ticket
- Digital ticket to smartphone
The Hamburg Card can also be worthwhile for buyers if they make intensive use of Hamburg’s public transport system and visit a few attractions spontaneously every now and then. But if you want to do a lot of sightseeing, the Turbopass will save you a lot more money.
Single Tickets Instead of a City Pass
If you don’t want to do a lot of sightseeing, none of the Hamburg city passes will be worthwhile for you. In this case you can book single tickets for selected attractions and tours. It is often advisable to buy the tickets on the internet before your trip, because they are sometimes cheaper or because you have to reserve a date anyway (e.g. for city tours):